Workforce Planning & Scheduling

Maximize Workforce Efficiency

PRIMARY offers software solutions for optimal workforce planning & scheduling. OPTISHIFT, the Workforce Planning & Scheduling Optimization software developed by PRIMARY, achieves every workforce-related business goal while satisfying all involved constraints. OPTISHIFT is fully parametric and adaptable to the specific needs and conditions of each organisation. Indicatively, OPTISHIFT has been deployed in enterprises in the fields of: Retail, Hospitality & Entertainment, Restaurant Chains, etc.

Leverage & Monitor Performance

Creating the Shift Schedule for employee groups can be a very difficult and time-consuming procedure for administrative staff when performed with empirical methods and spreadsheets. In parallel, the results can be far from optimal in terms of performance and cost. To this end, PRIMARY implements state-of-the-art optimization technology for Shift Scheduling while offering advanced functionality for creating & managing shift schedules.


OPTISHIFT allows managers to create shift schedules that cover operational requirements in the most cost-effective way. The objective is to produce a shift schedule that provides the desired coverage while satisfying numerous employee-related constraints, e.g. labor agreements, personal constraints, Days On Leave schedules, etc.

Create & Manage Rosters

OPTISHIFT offers advanced functionality for creating & managing rosters. Supported features comprise optimization-based Automatic Scheduling, Shift-Pattern creation, Schedule Check, management of Operational Requirements, Coverage Graphs, etc.

Advanced Graphical User Interface

OPTISHIFT offers the latest advances in software technology and graphical user interface design. These features make the software easy to adopt and to use on a daily basis. The user interacts with the system in a very simple manner while the integrated advanced features guarantee that optimal schedules are always created.