Banking Industry

PRIMARY offers software solutions focused on the needs of the Banking Industry, in the following divisions:

  • Retail Network Planning
  • Customer Service
  • Technical Maintenance

Please find below an indicative list of solutions that address the most significant operations in the banking sector.

Solutions for the Banking Industry


Workforce Planning & Scheduling

PRIMARY offers software solutions for optimal workforce planning & scheduling. OPTISHIFT, the Workforce Planning & Scheduling Optimization software developed by PRIMARY, achieves every workforce-related business goal while satisfying all involved constraints. OPTISHIFT is fully parametric and adaptable to the specific needs and conditions of each organisation. Indicatively, OPTISHIFT has been deployed in enterprises in the fields of: Retail, Hospitality & Entertainment, Restaurant Chains, etc.

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Facility Location Optimization

In order to boost the performance of Facility Networks (Bank Branches, ATMs, Retail Stores, etc.) PRIMARY developed FLO (Facility Location Optimization). Taking under consideration the multiple parameters involved in the process of designing and merging Facility Networks, PRIMARY offers FLO as an integrated solution complemented with advanced software which achieves maximization of the overall performance of a Facility Network while satisfying the imposed constraints. The parametric optimization model allows incorporation of the ad-hoc objectives per implementation and also respects all rules involved in the Facility Network design process.

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Forecasting & Budgeting

You can now calculate it with FORESIGHT, PRIMARY’s Forecasting & Budgeting Software. The built-in state-of-the-art mathematical forecasting engine analyses historical data and identifies trends and seasonal demand patterns. Furthermore, FORESIGHT also considers non-periodical events that affect sales such as marketing campaigns, social activities or even extreme weather phenomena.

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