Retail Industry

PRIMARY offers a suite of software solutions specifically designed for the needs of the retail sector.

OPTISHIFT, the Optimal Shift Scheduling System, provides all the required functionality to fully support the preparation of the optimal shift schedule of employees in retail stores.

Initially, using specialized forecasting algorithms, OPTISHIFT accurately calculates the expected demand and the corresponding operational requirements on staff for every 30-minutes period.

Next, the optimization mechanism prepares the most efficient shift schedule based on the required number of employees at any given time and finally generates all the necessary regulatory reports.

Furthermore, FORESIGHT, the specialized software for Forecasting & Budgeting, guarantees the optimal staffing while providing the maximum accuracy in the HR budget.

Finally, through the functionality of INVENTORY OPTIMIZER, the efficiency of the supply chain is maximized and through FLO (Facility Location Optimization) the maximization of the net profitability is achieved while satisfying the service level and the relevant commercial constraints.

The following is an indicative list of solutions that cover the most important processes of the retail sector.

Solutions for the Retail Industry


Workforce Planning & Scheduling

PRIMARY offers software solutions for optimal workforce planning & scheduling. OPTISHIFT, the Workforce Planning & Scheduling Optimization software developed by PRIMARY, achieves every workforce-related business goal while satisfying all involved constraints. OPTISHIFT is fully parametric and adaptable to the specific needs and conditions of each organisation. Indicatively, OPTISHIFT has been deployed in enterprises in the fields of: Retail, Hospitality & Entertainment, Restaurant Chains, etc.


Forecasting & Budgeting

You can now calculate it with FORESIGHT, PRIMARY’s Forecasting & Budgeting Software. The built-in state-of-the-art mathematical forecasting engine analyses historical data and identifies trends and seasonal demand patterns. Furthermore, FORESIGHT also considers non-periodical events that affect sales such as marketing campaigns, social activities or even extreme weather phenomena.


Workforce Self-Scheduling System

myOPTISHIFT, the integrated self-scheduling system allows the remote communication between the Human Resources Department and the employees. Moreover, it allows the employees to have access to their work schedule through their smartphones, tablets or PCs.