Retail Industry

PRIMARY offers a suite of software solutions specifically designed for the needs of the retail sector.

OPTISHIFT, the Optimal Shift Scheduling System, provides all the required functionality to fully support the preparation of the optimal shift schedule of employees in retail stores.

Initially, using specialized forecasting algorithms, OPTISHIFT accurately calculates the expected demand and the corresponding operational requirements on staff for every 30-minutes period.

Next, the optimization mechanism prepares the most efficient shift schedule based on the required number of employees at any given time and finally generates all the necessary regulatory reports.

Furthermore, FORESIGHT, the specialized software for Forecasting & Budgeting, guarantees the optimal staffing while providing the maximum accuracy in the HR budget.

Finally, through the functionality of INVENTORY OPTIMIZER, the efficiency of the supply chain is maximized and through FLO (Facility Location Optimization) the maximization of the net profitability is achieved while satisfying the service level and the relevant commercial constraints.

The following is an indicative list of solutions that cover the most important processes of the retail sector.

Solutions for the Retail Industry


Workforce Planning & Scheduling

PRIMARY offers software solutions for optimal workforce planning & scheduling. OPTISHIFT, the Workforce Planning & Scheduling Optimization software developed by PRIMARY, achieves every workforce-related business goal while satisfying all involved constraints. OPTISHIFT is fully parametric and adaptable to the specific needs and conditions of each organisation. Indicatively, OPTISHIFT has been deployed in enterprises in the fields of: Retail, Hospitality & Entertainment, Restaurant Chains, etc.

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Supply Chain Management

PRIMARY delivers Supply Chain Management & Inventory Optimization solutions to commercial companies & 3rd party logistics in order to minimize the assets and effort invested in keeping the right amount of stock. PRIMARY goes beyond Safety Stock introducing Optimal Stock. When applying the Safety Stock approach, significant improvement margins are left unexploited and important constraints are not taken into account. PRIMARY’s Inventory Optimizer solution is providing all the required functionality in order to better estimate the required Stock and respect all involved constraints.

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Forecasting & Budgeting

You can now calculate it with FORESIGHT, PRIMARY’s Forecasting & Budgeting Software. The built-in state-of-the-art mathematical forecasting engine analyses historical data and identifies trends and seasonal demand patterns. Furthermore, FORESIGHT also considers non-periodical events that affect sales such as marketing campaigns, social activities or even extreme weather phenomena.

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Facility Location Optimization

In order to boost the performance of Facility Networks (Bank Branches, ATMs, Retail Stores, etc.) PRIMARY developed FLO (Facility Location Optimization). Taking under consideration the multiple parameters involved in the process of designing and merging Facility Networks, PRIMARY offers FLO as an integrated solution complemented with advanced software which achieves maximization of the overall performance of a Facility Network while satisfying the imposed constraints. The parametric optimization model allows incorporation of the ad-hoc objectives per implementation and also respects all rules involved in the Facility Network design process.

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