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Customers’ quotes
AXF S.A.
«OPTISHIFT has minimized the time needed for shift scheduling and payroll procedures. The embedded automated mechanisms for legal check, regulatory reporting and notifications to the users regarding changes in the schedule, as well as the counters regarding extra hours, working on holidays or Sundays, etc. ensure the accuracy, completeness and immediacy of information»
Dimitrios Bavas, Management Consultant
LOUMIDIS Coffee Shops
«Through OPTISHIFT we achieve equality in the allocation of our employees’ shifts, day-offs and vacation leaves, as well as the desired service level for our customers, two of the most important factors for the efficient operations of our stores»
Vassilis Loumidis, Operations Manager
STARBUCKS
«Our organization was already familiar with shift scheduling based on demand forecasting and KPIs such as the employees’ productivity per store. We chose OPTISHIFT because it is based on the exact same approach, taking into account all the parameters that we were already using. On the other hand, the automated scheduling functionality based on optimization algorithms ensures the maximum productivity and proper day-to-day operations»
Thodoris Giannakopoulos, HR Director
CQS
«OPTISHIFT’s specialized functionality for call centers allows for the accurate forecasting of our operational requirements in personnel per 30′, based on variates such as required service level or target answer time. Consequently, the system’s automated proposal for the optimal coverage of these requirements ensures maximum customer satisfaction, offering our company a significant competitive advantage»
Argiris Ntalis, MIS Manager
HYATT & REGENCY CASINO Thessaloniki
«OPTISHIFT is the only workforce planning tool for Regency Casino Thessaloniki since 2014, fully covering our shift scheduling needs. Since 2019 we also implemented the system in HYATT Hotel in order to be able to schedule our staff’s shifts for all specialties, facilitatng and simplifying the workforce scheduling procedures for the whole group»
Ioannis Stougiannakis, HR Director
REGENCY CASINO Mont Parnes
«We have very demanding shift scheduling needs, as we have very large groups of employees that need to be scheduled on a monthly basis. OPTISHIFT offers all the necessary functionality in order to support such procedures, which are quite time-consuming without the use of an end-to-end specialized system»
Fotini Loi, HR Director