PRIMARY deployed its state-of-the-art Workforce Planning & Scheduling solution OPTISHIFT in all IKEA stores in Greece, Cyprus & Bulgaria. Following a thorough evaluation and pilot operation under real conditions, Fourlis Group decided to install OPTISHIFT in all IKEA stores under its management. PRIMARY will deliver a significant competitive advantage to IKEA stores through organizing and optimizing shift schedules leading to rationalization of the relevant procedure, to improved customer service and to better use of human resources.